1. Overview
This Refund and Cancellation Policy applies to paid services offered through Azadari Pak by Ashtar Infinity. It explains how cancellations, refunds, and paid post removals are handled.
Payments may be processed through Safepay or other approved payment providers. By completing a payment, you agree to this policy and any payment provider terms that apply to the transaction.
2. Cancellation Before Payment
You may cancel a purchase or paid service request at any time before completing payment. If payment has not been successfully processed, no charge will be made by Azadari Pak and no refund request is required.
3. After Successful Payment
After a payment is successfully completed, Azadari Pak may begin reviewing, approving, displaying, promoting, or otherwise providing the paid service. Cancellation after successful payment may not always be possible once work has started or the service has been delivered.
4. Refund Eligibility
A refund may be considered in the following cases:
- The payment was charged more than once for the same order or service.
- The paid service was not provided due to a technical issue caused by Azadari Pak.
- The payment was successful, but the order could not be verified or completed.
- Azadari Pak rejected a paid post or paid service request before publishing or delivery.
- A refund is required by applicable law or payment provider rules.
5. Non-Refundable Cases
Refunds may not be available in the following cases:
- The paid service has already been delivered, published, promoted, or used.
- The user provided incorrect, incomplete, misleading, or prohibited content.
- The user requests cancellation after approval, publishing, or service delivery has started.
- The post or service is removed because it violates Azadari Pak terms, user guidelines, community standards, law, or safety requirements.
- The user changes their mind after a valid payment and service delivery.
6. Refund Request Process
To request a refund, contact Azadari Pak support using the details below. Please include your name, phone number, order ID or payment reference, payment date, amount paid, and the reason for the refund request.
We may ask for additional information to verify the transaction, investigate the issue, prevent fraud, or comply with payment provider requirements.
7. Refund Processing Time
Refund requests are reviewed after we receive the required transaction details. If approved, the refund will be submitted through the original payment method or payment provider where possible.
Refund timing may depend on Safepay, banks, card networks, mobile wallets, or other payment providers. Processing may take several business days after approval, and the final posting time may vary by financial institution.
8. Post Removal
Users may request removal of their own program posts or paid posts by contacting support or using available in-app controls. Removing a post after it has been published or delivered does not automatically create a refund right.
Azadari Pak may remove posts that are incorrect, inappropriate, duplicate, misleading, unlawful, unsafe, or against the Terms/User Guidelines. Refund eligibility for removed posts will be reviewed under this policy.
9. Contact Information
For cancellation, refund, post removal, payment verification, or support requests, contact us:
Ashtar Infinity
Email: admin@ashtarinfinity.com
Phone: +92 307 6893486
Website: https://ashtarinfinity.com
This page is publicly available for users and Safepay review.
