1. Overview
Azadari Pak is a digital platform for posting, discovering, and managing Azadari and community programs. This Refund / Return Policy applies to paid posting services offered through Azadari Pak by Ashtar Infinity.
Paid posting fees cover the review and publication of a program post. Payments may be processed through Safepay or other approved payment providers. By completing a payment, you agree to this policy and any payment provider terms that apply to the transaction.
2. Cancellation Before Payment
You may cancel a purchase or paid service request at any time before completing payment. If payment has not been successfully processed, no charge will be made by Azadari Pak and no refund request is required.
3. After Successful Payment
After a payment is successfully completed, Azadari Pak may begin reviewing, approving, displaying, promoting, or otherwise providing the paid service. Cancellation after successful payment may not always be possible once work has started or the service has been delivered.
4. Refund Eligibility
A refund may be requested in the following cases:
- Payment was deducted but the program post was not submitted or published.
- A technical issue prevented processing of the paid post.
- A duplicate payment was made for the same program post or service.
- Azadari Pak cancels the paid service before delivery.
- A refund is required by applicable law or payment provider rules.
5. Non-Refundable Cases
Refunds may not be available in the following cases:
- A valid paid post has already been published.
- The user provided incorrect, incomplete, misleading, or prohibited content.
- The user requests cancellation after approval, publication, or service delivery has started.
- The post or service is removed because it violates Azadari Pak terms, user guidelines, community standards, law, or safety requirements.
- The user changes their mind after a valid payment and service delivery.
6. Refund Request Process
To request a refund, contact Azadari Pak support at admin@ashtarinfinity.com. Please include payer name, registered phone number, payment reference, amount, payment date, program details, and the reason for the refund request.
We may ask for additional information to verify the transaction, investigate the issue, prevent fraud, or comply with payment provider requirements.
7. Refund Processing Time
Refund requests are reviewed after we receive the required transaction details. Approved refunds are processed within 7 to 14 working days after verification and submitted through the original payment method or payment provider where possible.
Banks, wallets, card networks, Safepay, or other payment providers may take additional time to credit funds after Azadari Pak submits the approved refund.
8. Post Removal
Published valid paid posts are generally non-refundable unless required by law or Azadari Pak cancels the paid service before delivery.
Azadari Pak may remove posts that are incorrect, inappropriate, duplicate, misleading, unlawful, unsafe, or against the Terms/User Guidelines. Refund eligibility for removed posts will be reviewed under this policy.
9. Contact Information
For cancellation, refund, post removal, payment verification, or support requests, contact us:
Ashtar Infinity
Email: admin@ashtarinfinity.com
Phone: +92 307 6893486
Website: https://ashtarinfinity.com
This page is publicly available for users and Safepay review.
